The Onward Ops program effectively supports the transition of Service Members/Veterans into their post-military communities, preparing them for their next chapter and to build successful and sustainable transitions that bridge the “deadly gap” and lead to thriving Veterans and families.
What Makes Onward Ops Different?
Enrollment before leaving service: MOAs with VA and DoD allow us to enroll Service members 6-12 months before the end of active military service
Sponsor located in Veteran’s destination city: Service members are given the option of a Sponsor and provided a comprehensive set of tools to manage their transition and connect to proven, vetted resources
States are provided awareness of incoming veterans: Destination communities informed of incoming Veterans months in advance, allowing for proactive outreach and positive condition setting through Onward Ops Career Engine
Google Workspace Dashboard: Every enrollee receives a free dashboard secured to IL-4 standard, enabling a seamless digital transition
All VA certified and trained Sponsors: Sponsors complete VA VSI (Veteran Sponsor Initiative) training.
Immediate ability to connect High Risk TSM with VA healthcare within 24 hours
When a service member enrolls, they have two options Solo and Co-Op.
1) Solo Users:
Access to the Onward Ops military transition dashboard and Google Workspace tools.
Can opt into a sponsor at any time.
2) Co-Op Users:
Access to the Onward Ops military transition dashboard and Google Workspace tools.
Paired with an Onward Ops sponsor.
Currently, Co-Op (sponsored) users represent 40% of our enrollments, while Solo (self-guided) users account for 60%.
Onward Ops is a Veteran-led organization committed to supporting transitioning service members as they move from military service to civilian life. Our mission is not to replace existing services, but to connect service members with the right resources, organizations, and people—ensuring they have the tools, support, and guidance needed for a successful reintegration.
Onward Ops operates across eleven regions, strategically aligned with VA VISNs (Veterans Integrated Service Networks).
In certain regions we have a more extensive relationship with the VISN. The regional structure ensures veterans are connected with resources and support to their specific location.
Onward Ops Transition Coordinator (TC)
Makes the introductory phone call to welcome the service member and explain the program’s processes.
Conducts a thorough intake process to gather important information about the service member’s needs and goals.
Identifies immediate referrals to provide the service member with essential resources and support.
Sets expectations for the service member's transition journey and establishes a strong foundation for their experience in the program.
Onward Ops Community Integration Coordinator (CIC)
A CIC is an organization responsible for a specified region, which could be a county, state, or multiple states.
Every sponsor is assigned to a CIC; if no designated outside organization exists, the sponsor will be assigned to the Onward Ops CIC.
Recruits and maintains a local corps of volunteer sponsors to support transitioning service members.
Administers and supports the ongoing relationships between service members and sponsors, ensuring effective communication and collaboration.
Develops and fosters local support networks to provide additional resources and connections for service members throughout their transition.
Onward Ops Sponsor (SP)
Provides mentorship and guidance to service members throughout their transition.
Assists with goal setting, helping service members identify and achieve their personal and professional objectives.
Acts as a supportive listener and offering encouragement during the transition.
Connects service members to relevant community resources and opportunities.
Plays a key role in helping service members navigate their post-military life.
For assistance or any questions, please feel free to contact Danielle Bracco at danielle@hq.onwardops.org.